Our online shop is open

We are only able to issue new smartcards.

We are sorry but we can't top up existing cards at the moment.

In the next couple of months, we are hoping to be able to top up your existing smartcards from our online shop, so that your new credit will appear on your card the next time you use it on the bus.

In the meantime you can top up most existing cards on bus (see full details below).

If you can't get in to our travel centre or don't wish to top up on bus, you can order a new card online which once payment has been received we will post out to you first class.

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How can I top up my smartcard?

You can top-up many of your existing cards on bus including:

• simplyReading 7
• simplyNewbury 7
• simplyNetwork 7
• Easysaver 10
• Stored Value (in mulitiples of £5)
• Fastsaver 12

30 and 90 day products, and  Fastsaver 26 and 40 can't be topped up on bus.  

You can visit us in the Travel Centre in the Broad Street Mall, Monday - Saturday 9.00 am to 5.00 pm where all prodcuts can be topped up.

Should you have any other queries please call our customer service team on 0118 959 4000.

I would like a new smartcard - what do I do?

Come and see us in the Travel Centre or call 0118 959 4000.